Working With AI

Use AI to spark you, not to replace you

A year ago the pitch was all speed. The better question is what this thing is actually for, and restaurant menus are where getting that wrong shows up fastest.

The way people talk about AI is shifting. A year or two ago the pitch was all speed. AI would write your emails, design your logo, draft your business plan and generate your marketing photos, in seconds, without you lifting a finger. That pitch hasn't gone away, but a better question has grown up next to it: what is this technology actually for? Is it here to replace what you do, or to spark it? The answer shapes your growth, your credibility with the people you serve, and in the end the quality of the work itself.

The short version: use AI as a creative partner, not a creative stand-in. That isn't a knock on the technology. It's an argument for a particular way of working with it, where AI opens doors for you instead of walking through them for you.

Automation and inspiration are not the same thing

People say "I use AI" as if it means one thing. It doesn't.

Automation is when you hand the tool a task, it finishes the task, and you ship it with barely a glance. Write me a caption. Design me a flyer. Generate me a product photo. Your job shrinks to typing the prompt and hitting accept. For grind work, that's genuinely useful. Nobody needs a person to hand-write five hundred near-identical shipping confirmations.

Inspiration is different. You use AI to open up a wide set of options, push you toward an angle you hadn't considered, and take the tedious scaffolding off your hands so your energy goes where it counts. You ask for ten headline directions, take none of them, and the eighth one nudges you toward an eleventh that you write yourself, better than anything on the list.

Same tool both times. A completely different outcome, and a completely different person doing the work.
An open notebook with the word Notes underlined by hand, a fountain pen resting on the page
Let the tool hand you the spread of options. The line you keep should still be one you wrote.

Why standing out still matters

When everyone carries the same generative tools, everyone's output drifts toward the same place. Ask ten models for a tagline, a hero image or a blog intro and the patterns repeat: the same sentence rhythms, the same colour palettes, the same compositions, because the model keeps landing on the statistical middle of what it was trained on. Take those defaults as they come and your brand starts to sound like every other brand, because in a real sense it is. The businesses that stand out over the next few years won't be the ones that used AI the most. They'll be the ones that treated it as raw material and made something only they could make.

Trust is the part you can't fake

People are getting quick at spotting fully AI-made content, and the reaction is rarely a shrug. It reads as a small letdown, a sign the person on the other end didn't think it was worth their own attention. The flip side: the more AI floods a space, the harder people's trust swings toward anything that feels handmade, specific, touched by a real person. Being genuine is becoming the edge, because it's the hardest thing to fake and keep faking.

Skill: use it or lose it

Hand the whole creative act to a machine and you don't get better at your craft. You get better at prompting. That's worth something, but it's thin next to the craft underneath. Writers who use AI to brainstorm keep growing as writers. Writers who let it produce the finished draft stop growing, because the muscles that wrestle with structure and word choice and rhythm stop getting used. The same goes for designers, marketers, anyone running a business. Skills that sit idle go soft, and the tool that was meant to make you sharper quietly makes you duller.

Bring it in early

The sooner AI enters a project, the easier it is to keep it as one voice among many rather than the final word. Ask it for a wide spread while you're staring at a blank page, then treat that spread as a mood board: something to react to, remix and argue with, not something to publish as it stands.

Let it carry what isn't the job

Every project has a core that needs your eye, your taste and your relationship with the people you're making it for, and a pile of scaffolding around it that doesn't. Reformatting, first-pass outlines, summarising research, tidying grammar: hand that off. Keep the core for yourself.

Never take the first answer

This is the best habit you can build with any of these tools. Treat the first output as a rough draft, never a conclusion. Ask it to try again from another angle. Ask what it would do if it had to avoid its own first instinct. Take two ideas it never thought to combine and combine them yourself. The moment you stop accepting or rejecting and start arguing with it, it gets far more useful.

Make sure something in there could only be you

This is the simplest test, and maybe the most important. Before you ship anything that passed through an AI tool, check that it holds something no one else could have put there: a specific memory, the way you see your regulars, a detail about your street, your kitchen, your years doing this work. Something no model trained on the general internet would think to include. If the honest answer is no, it needs one more pass from you.

Where this shows up most: food and restaurants

Restaurant marketing is the clearest place to watch full automation backfire, especially the recent wave of AI-generated food photos.

The appeal is obvious. Real food photography costs money and takes time. You need a photographer, a stylist, careful lighting, a plate built for the camera rather than for eating, and often several tries before one shot works. An AI generator produces a glossy, perfectly lit burger or bowl of pasta in ten seconds, for nothing. For a restaurant counting every dollar, the maths is tempting.

But food is one of the few categories where the whole point of the image is to promise physical, sensory truth. When someone looks at a photo of a dish before ordering, they aren't admiring a concept. They're asking a direct question: what is actually going to land in front of me? A food photo is a promise. This is the portion. This is the sear on the steak. This is how the sauce sits on the plate. This is what tonight's kitchen can actually produce: not a polished ideal, the real thing, from the real hands on the line.

AI food images break that promise almost every time, whether the restaurant intends it or not. Even the best models smooth out textures that should be rough, add a garnish that isn't on the menu, and produce a shine and a curl of steam that read a little too perfect. Every so often they slip in something that couldn't exist: an extra fold of dough, a sauce that moves wrong, a bite that doesn't match the fork next to it. Trained eyes catch it at a glance. Untrained eyes are catching up fast, because people now see so much of both, real and fake, every day.

When a diner notices, the reaction is never a shrug at the technology. It lands as a small deception, and it raises a question the restaurant never meant to raise: if they faked the picture of the food, what else are they willing to fake? The sourcing? The portions? The reviews? That image was meant to be a shortcut, and instead it becomes a signal about how honest the place is willing to be. That's a strange and expensive job for a ten-second picture.

This is the same line the whole piece has been drawing. Use AI to brainstorm a photo concept, sketch the mood and composition you want a real photographer to chase, hold a placeholder while you book the shoot, or clean up the lighting and colour on a photo of the actual dish. That's AI as a spark, and it's fine. Use AI to manufacture the final image that stands in for the plate a guest will be served, and that's AI as a replacement. In a category built on sensory trust, that tends to blow up in your face. The dish deserves to be shown as it actually is, imperfections included, because those imperfections are usually what make it look like something a real person cooked.

The point

AI is very good at throwing options at you. It's poor at knowing which of those options is true to you, to your business, to the reality you're putting in front of people. That judgment stays a human job, and will for a long time. The people who get the most out of these tools over the next few years won't be the ones who hand over the most work. They'll be the ones who use AI to open more doors, then walk through the right one themselves, carrying the part only they can carry: the specific eye, the specific history, the specific kitchen no machine will ever have.

The tools are here to stay, and they'll keep getting better. Use them to light the fire, not to replace the person tending it. That's the difference between work that blends in and work people remember.